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Real world solutions to a wide variety of HR and organisational challenges. Just $249 for 2 packed days.

Day One – 9 May ‘07

9:00am Opening Address

9:15am
Tripartite Alliance for Fair Employment Practices – Plenary Session
MR BOB TAN
Vice President, SNEF / Council Member, SBF
MDM HALIMAH YACOB
Assistant Secretary General, NTUC

The Tripartite Alliance for Fair Employment Practices (TAFEP) was set up in May 2006 to encourage employers to adopt fair and responsible employment practices. HR Summit is honoured to welcome distinguished co-chairpersons of the Tripartite Alliance for Fair Employment Practices, Mr Bob Tan, Vice President, SNEF / Council Member, SBF and Mdm Halimah Yacob, Assistant Secretary General, NTUC to join in the panel session on Fair Employment Practices. Together with other Alliance members, this insightful session and panel forum will discuss the key issues concerning fair employment practices- why employers should adopt fair employment practices and how they can improve their practices.
 
10:00am
Team Building and Communication – Plenary Session
EXPLOSIVE MINDS

HR Summit is delighted to be starting off with a BANG – courtesy of the excellent Explosive Minds! Prepare to be challenged and awakened in this interactive session where HR issues will be explored in a way you’ve never seen before. Improve your company’s team-building and communications whilst laughing until you cry as boundaries are stretched and you are shown how to take corporate communication to a whole new level.
 
10:45am – Coffee Break
 
11:15am
Talent Management –Strategies That Succeed
JOHN F HANSEN
Director, Asia-Pacific HCM Consulting Solutions, Oracle Corporation

If you are considering or involved in implementing processes and strategies to manage talent, updating the technology and applications that manage your human capital, and/or more closely aligning human capital strategies with those of the broader organisation, this session is for you!
Join this enlightening and informative session as John outlines the challenges HR practitioners face as they implement talent management strategies, and the key decisions and proven approaches that can make your talent management strategies a reality. Take advantage of unique insights from his systems implementor and trusted-advisor perspective, to leverage and incorporate these learnings into your own talent management strategies.
Key concepts introduced will be:
• Foundation strategies for talent management
• The talent management roadmap
• Instilling a talent management mindset in managers and people leaders by delivering talent management tools and capabilities
 
12:00pm
How Incentive Programmes Can Attract, Motivate & Retain Valued Employees
JANET TAN-COLLIS
Chief Executive Officer, East West Executive Travellers

The workshop examines why and how companies use incentive programmes to motivate executives and maximise performance.
From a quantitative perspective, it will look at incentive programme investments and how to ensure positive returns whilst achieving business objectives. This is followed by a review of the relationship between the cost of staff retention versus the cost of staff replacement.
Delegates attending will also learn of the merits of an incentive programme through an actual case-study.
 
1.00 pm
CHRO: Strategist & Steward – The Evolving Role of The Chief HR Officer
JEFF SCHWARTZ
Principal, Deloitte Consulting, Global Leader Organization and Change Practice

In the 1980s, companies were focused on maximising growth and scale, particularly through mergers and acquisitions. In the 1990s, the big focus areas were ERP deployment, process standardisation, and moving work to the Web. But today, it’s Human Capital-related issues that are grabbing the headlines:
• Workforce demographics and global talent trends are forcing companies to be more strategic and analytical about recruiting, engaging, deploying, and retaining talent
• Corporate scandals and intensifying regulatory challenges have led to an increased focus on governance, ethics, culture, and compliance
• Technology innovations are enabling new ways of working, including virtual teams, flexible hours, and a geographically distributed workforce – helping people to be productive whenever and wherever they happen to be working
• Increasing globalisation is prompting companies to focus on offshore labour markets to stay competitive and is requiring the current workforce to adopt a global mind-set
• Proliferation of outsourcing and offshoring options for all aspects of business — including HR — has presented decision-makers with a dizzying array of strategic alternatives and raised the importance of vendor management
• Endless pressure to boost profitability and performance is producing a continuous stream of improvements and changes that threaten to overwhelm the workforce
What role does the Chief Human Resources Officer (CHRO) play in tackling these headline issues? How can a CHRO work with the CEO, board of directors, and other business leaders to confront these difficult challenges — and to help the company achieve its overall objectives?
The role of the CHRO as an enterprise business leader is still evolving — but it’s never been more timely or relevant. In this discussion, we’ll take an expansive look at a range of challenges facing today’s CHROs and offer some thoughts on what it takes to be effective.
 
1:30pm Lunch
 
2:45 pm
Leveraging HR Outsourcing and Technology to Increase Productivity and Service Delivery. Transformation of HR from Centre of Transactions to Centre of Expertise
K C YAN
Regional HR Director, Freescale Semiconductor

KC Yan is currently the Senior HR Director of Freescale Semiconductor Inc, Asia-Pacific & Japan. He has been in the Hi-tech & semiconductor industry for the last 30+ years in various business and operation roles and has been in a leadership HR role for the last 9 years. He was deeply involved in the HR implications of spinning Freescale from Motorola 3 years ago and also the recent LBO (Leveraged Buy-Out) of Freescale by a consortium of private equity firms. FSL has extensively analyzed the value-add of outsourcing HR services and functional capabilities, and strategically chosen its HR outsourcing partners like ACS. This allows it to focus its core HR talent to better partner with the business units and focus on talent and culture management as a HR competitive advantage factor as well as key differentiator for business success.
 
3:30 pm
HR’s Role in Managing Travel Expenses
PETER GORDON
Vice President, Corporate Payment Solutions,
Asia Pacific Region, MasterCard International

Get a better understanding of corporate travel expenses and how to manage them effectively – whilst reducing costs. Attend this interactive session and learn:
• How to identify and implement saving opportunities
• Corporate travel patterns
• Managing policy compliance
• Solving payment and claim issues
 
4:15pm Coffee Break
 
4:45pm
Workforce Management the Next Application Revolution? - An Overview of What WFM Offers and the Benefits to Organisations and Staff Alike
ERIC SMART
Founder and Chief Executive Officer, SMART
 
 5:30 End
 
Day Two – 10 May ‘07

9:00am Opening

 
9:15 am
Ensuring Business Success With the Right Human Resources Processes and Technology
CECILE ALPER-LEROUX
Director, Global Human Capital Management Products, Lawson Software Asia Pacific Pte Ltd

Human Capital Management initiatives are under constant pressure to cut costs while attracting, retaining, and motivating top performers. Human Resources professionals are under constant pressure to cut costs and do more with less, so how can HR technology help? Today’s HR departments need to look at more strategic technology applications and corresponding business process changes in order provide real business value to their organisations. HR has the opportunity to show that it can truly be a partner in success by maximising the yield from investments in talent and by employing the right technology in support of this goal.
 
10:00am
Strategy Implementation is the Differentiation: Where the HR Function Can Play a Part
ONG TEONG WAN
Consulting Partner, Singapore Institute of Management

When companies grow, whether organically or by acquisition, they spawn subsidiaries. They need to gel together to differentiate as one coherent bigger entity to compete better as borders get blurred. How does a group of companies gel together as one united whole? Besides corporate policies, organisational structures, business processes and management systems provide the synergistic bonding. The HR Function has traditionally been ascribed the role of implementing corporate human resource policies and procedures. It has a role in smoothening structure, strengthening business processes and installing management systems.
 
10:45 am Coffee Break
 

11:15 am
Recruitment Process Outsourcing
THERESA FUNG
Head of Sales, Ma Foi Malaysia Sdn. Bhd.

For decades, companies have outsourced one or two elements of recruiting or sourcing for specific positions, but the latest trend now is Recruitment Process Outsourcing (RPO) which means handing the process itself over to the provider and, most important, using the provider’s expertise and scale to re-engineer the process for greater efficiencies and cost savings.

PRO Companies help organisations recruit better, faster and more cost-effectively by focusing on three key elements – managing the people resources for recruiting and staffing; managing the technology, especially for reporting purposes; and, perhaps most importantly, managing the external vendors. Performance is measured against 4 key metrics – customers’ satisfaction, speed, quality and value for money.

RPO is now the newest and fastest growing segment in HRO.

 
12:00pm Lunch
 
1:15pm
Protecting your Human Capital - Managing Your Medical Risk
DR JEFFERY STAPLES
Medical Director, Consulting Services in Asia, International SOS

With the strong economic outlook and the lowest unemployment rate in Singapore since SARS, recruiting, protecting and retaining the right human capital is more important than ever. Recruiting the right staff means ensuring that the people you hire are medically fit for the job and the location they are hired for. Protecting your staff includes providing a safe and appropriate work environment by reducing the threats and increasing your employees’ awareness, both at home and while travelling. Lastly, medical care and benefits are critical to employee morale and retention, which is the key to continual success. Learn the merits of a two-pronged approach to managing your company’s health risk: employee-based risk reduction measures and site-based risk reduction measures. Find out how to apply this approach to protect your human capital.
 
2:00pm
Benchmarking – Employee Satisfaction
DR BRENT RUGE
Managing Director, ISR

Brent Ruge from ISR will share insights as to how benchmarking surveys and research can enhance employee satisfaction and increase talent retention. Includes a full case-study detailing how HR can implement benchmarking strategies to be at their most effective.
 
2:45pm Coffee Break
 
3:15pm
Talent Retention – The MICE Way
VAN ON NGUYEN
Assistant Director Of Sales (Corporate, MICE & Banqueting), Sentosa Leisure Group

With HR’s increasing demand for MICE services, many in the industry have been busy designing programmes tailored to HR’s needs and requirements – particularly with programmes to enhance talent retention. In simple terms, MICE is no longer just about meetings and incentives. In this informative session Van On from Sentosa Leisure Group will share how HR and business professionals can maximise their MICE budgets for maximum returns.
 

3:45 pm
HR Challenges Panel
(Panel debate & discussion)

Join some of Asia’s leading HR experts in this panel discussion dedicated to offering solutions to your burning issues, questions and challenges. With the collective experience of Asia’s top HR consultancies at hand – this session aims to provide ‘take home’ strategies for all who attend.

 
4:30pm
Paradigm Shift in Human Resource Management
LEE CHEOK YEW
President, Executive Council, Marketing Institute of Singapore

Technology as one of the key drivers of globalisation has brought about the evolution of marketing in the past decade. It has accelerated the growth of digital marketing and also brought about new dimension in traditional marketing. How can a company bring itself to the next level of competency to build new market space effectively and efficiently in the next digital generation?
• Paradigm shift in human capital acquisition and development
• Build a marketing culture in the organisation across all roles and at every level
 
5:15pm End