11:15am
HR’s Key to Driving Business Performance
TIM MILLER
International HR
Director, People, Property and Assurance
Standard Chartered Bank, UK
Standard Chartered Bank has measured employee engagement for the last six years with a voluntary participation rate consistently over 90%. The concept is an inherent part of the fabric of the organisation and most importantly, simple. Standard Chartered aspires to create winning teams who thrive on their diverse strengths and constantly strives to improve and deliver sustainable business performance. Robust internal research proves what it instinctively knows - employee engagement is strongly linked to measures of business performance (including profit margin growth, customer service ratings and employee attrition). The more complex question addresses why such variance in engagement occurs across different teams within the same organisation – the key to unlocking the black box. Standard Chartered’s research highlights the role of the manager as directly accounting for increased engagement, and thus, business performance. This session will discuss how and why, with reference to how the findings are being implemented at the Bank, and the implications for the HR function of the future.

2:45pm
Leadership Matters - No time? No money? No Staff" No Worries!
Peter Baines
International Speakers
Throughout almost two decades, Peter has experienced and led people through some of life's most challenging events. In recent years, he has both national and international teams following the Bali Bombings, the Waterfall Train Disaster and the Asian Tsunami. He has first-hand experience of what it takes to achieve results and will share on building effective teams quickly, clarity of purpose, communication - even when nobody speakes the same language. A real coup for Leaders Forum, Peter's exclusive presentation, 'Leadership Matters' is sure to have a big impact on all those attending the event.

9:15am
The Culture – Engagement – Retention Connection. Introducing UGRs®
STEVE SIMPSON
International Speaker
Leaders everywhere are looking for a competitive edge within a marketplace where employee engagement and retention are critical. This presentation by international speaker, Steve Simpson, will detail the link between organisational culture and employee engagement and retention. Steve will introduce his globally acclaimed UGRs® (unwritten ground rules) concept which enables managers to understand and boost culture, in turn boosting engagement, retention and bottom line performance.

In this no holds barred presentation - Peter Nixon will highlight some of his inside experience and share with HR professionals just how they are often perceived in the boardroom - citing what behaviours help and hinder HR’s influence. With his open candor and often painful revelations, Peter is unlikely to be the most embraced speaker at HR Summit – but he is set to be one of the most provocative!

3.30pm – Coffee Break

5:30pm End